Shopping Help

Ordering our products online is straightforward.

Please follow the instructions below:

1) Browse the list of items available to order.
2) Click on one you are interested in and you will be presented with more detailed information about the item.
3) If you would like to buy, select the quantity and click on the 'Add to Basket' button.
4) You will be informed that "This item has been added to your shopping basket".
5) Click on "Shop for More" to add more items.
6) OR Click on "Shopping Basket" to view your current order
7) OR "Check Out" to process and pay for your order.
8) If you selected the "Shopping Basket", you can "Remove" the item or change the quantity to order.
9) If you selected "Check Out" you need to enter your name, address and other details and then press the "Process Order" button at the bottom of the page. If you missed any required fields you will be prompted by the browser to correct your entry.
10) Our secure credit card processing system is now live. Clicking on Process Order will transfer you to our secure server area hosted by Protx who will accept your credit card details and confirm the transaction. If you do not wish to pay by using our online credit card processing system please call us for different payment options.
11) If you need any other help please ring (UK)

Troubleshooting and Errors

Like most e-commerce programs, the Shopping Basket works by creating a 'Cookie' on your computer, which normally lives in the Windows/Cookies directory. If your browser is set to prevent cookies being set, you will need to change your browser settings and restart the browser for the cookie to be created normally.